Devices for all students

I recently read with interest the plan for the Scottish government to issue “devices for 700,000 children”.   My first reaction was a positive one in the potential impact this could have on learning for the children concerned.   Taken as a simple headline, issuing a device to every pupil in Scotland seems like a good thing.    I suppose that’s part of the reason it works as a headline as it conveys a simple positive message, although as with most headlines it fails to encapsulate the complexity.   But then I started think a little more deeply and this raised concerns.

Infrastructure (in schools)

The article mentioned they would be “considering how to deliver consistent digital infrastructure” across schools.   This was my first concern.    Students might all have devices, but they wouldn’t necessarily have access to reliable infrastructure in schools to allow them to access online resources and services.   They also wouldn’t have access to allow them to keep the devices up to date with operating systems and other updates.     The article mentioned “an internet connection” where required, however without an internet connection I would see devices as limited and potentially a security risk. So limited use in the short term, and a sustainability issue in medium term.

Infrastructure (at home)

Even if school infrastructure is eventually supplied, devices will spend a significant amount of time at home and therefore ideally we would want students to be able to access resources and services while there.   This would also be critical in any situation where online learning is required, such as snow days or pandemics.    The challenge here is that not all students are likely to have internet access at home. Provision of internet at home didnt appear to be mentioned

IT Support

700,000 additional devices in Scottish schools;   This makes me wonder what additional resourcing will be put in place within IT teams to support all of these devices and the increased usage which school infrastructure and technology solutions will see should this project be successful.   It is also worth noting, as with the beginning of any new academic year, the introductory period will be the busiest, so if this project is to be successful there will likely be a massive need for IT support immediately following any rollout.

Pedagogy and confidence

Probably one of my biggest concerns is that this project feels like it may focus too much on devices and not enough on the support and training in relation to how devices and the apps they allow access to might be successfully used in teaching and learning.   We have already seen examples of a focus on devices without the training and support, and the resultant lack of impact when compared with cost;  The Interactive whiteboard is but one example.

Sustainability

There is also the issue of sustainability and the long term.   I experienced this years ago with the laptops for teachers scheme.  It is great for the government to fund or supply devices now, however will they commit to continuing the funding or supply of devices in the future, when the devices become worn or obsolete.    Assuming they will likely look at tablet or laptop devices, I would suggest this will be in around 3 or 4 years of use before needing replacement, although it might be possible to push this out to 5 years. After this additional funding will then be required to mount a renewal/replacement scheme.

A single solution

I am also concerned that this centrally driven approach will likely result in all schools getting the same device, albeit with some variation based on the ages of students catered to within the school.   This fails to take into account the local context of individual schools, staff interest, experience and skills, students viewpoints and preferences, parents, etc.   I increasingly believe the wider you try to deploy a singular solution the more likely it will be unsuccessful due to increasing variance in the context and people, students, staff and parents, involved. I think looking for solutions at a local level is more likely to work over trying to apply a single consistent solution.

Conclusion

It is important to acknowledge this is a good attempt at enabling technology in schools.   It needs to be lauded as such as at least there is clear evidence of an attempt being made by the Scottish government.   The same cant be said for other countries or regions. My concern is it seems to fall into the common trap of focussing on devices without considering the other factors which are needed for a successful educational technology project.    That said, I very much hope I am wrong.

The EdTech Big Guns

Microsoft, Google and Apple are the big guns when it comes to EdTech however each of their offerings is somewhat different.  As such I thought I would share some of my personal thoughts as to the big three.

Apple

For me, Apple has always been about the hardware and the ecosystem.    Apple were first to the market with an excellent tablet device, in the iPad, which fitted the educational space, being reliable, usable and flexible albeit not cheap.   The reliability was largely built on the fact that Apple operate a closed eco-system and therefore control the software including OS and the hardware.   This also has helped in terms of usability as they can enforce standards for the apps available on their platform.   As to the eco-system itself, having been in play the longest, Apple has built up a comprehensive collection of apps in their store which can be used in schools and colleges with an equally comprehensive number of videos and other online resources to support teachers in using iPads in lessons.     The eco-system includes Augmented Reality apps which are often shown on video case studies from schools due to looking particularly flash and impressive albeit I suspect the longer term usable and impact of such apps across a full school year may not be quite as impressive.   With the addition of pen support in 2015/16 allowing digital inking, plus with the availability of cases, complete with a keyboard, the iPad still continues to present as a great device for use in a school context.    If there was one thing Apple lacks, it is a single productivity suite to pull the educational resources together and to provide the collaboration and communication space needed in schools.   I know they have iTunesU but I just don’t feel that fills the space which Google Workspaces or Office 365 fill.  That said Apple devices can gain this functionality via the use of the Google or Microsoft platforms, but on the Apple device.

Google

Googles main contribution in my eyes is Google Suite for Education, now titled Google Workspace for Education.    This provided a productivity suite in Docs, Sheets, etc but also Google Classroom to pull the whole education experience together.    Accessible on any device either via native apps or via a browser, I have long been a fan of Googles offering and have used it in schools where Windows PCs were the standard hardware.     Adding to this Google then introduced their own hardware in Chromebooks to go with their productivity suite, with this hardware available from several hardware manufacturers.     This hardware quickly became popular due to the lower unit cost when compared with the alternatives plus the overall cloud-based nature making them easier to manage and support, again impacting the cost, but this time in terms of the total cost of ownership.    You could also use the Chromium OS on old PC/Laptop kit to rejuvenate it and get a couple more years use out of it where funds may be limited.   One of the limitations with Google is the eco system which is growing but obviously lags behind that of Apple, however given we tend towards using core apps such as Docs, Sheets, etc, significantly more than other apps, this doesn’t pose much of a problem.   The other limitation I have found is the minor differences between Docs, Sheets, etc and the more commonly used Microsoft equivalent in Word, Excel, etc.   When working with a brand new school this hasn’t been too much of a problem but I have found it to be a more significant challenge where trying to change setup from Microsoft to Google due to familiarity which users build up in prolonged use of a given platform. This familiarity builds attachment in users.

Microsoft

Windows continues to be the most common OS in use in the world as a whole.  It also continues to be the most common solution in place in school IT labs the world over.    In the productivity world, MS Office is almost equally popular with the move to Office 365 allowing the apps to be accessed on any device, either via native apps or via a browser, in much the same was as you can with Googles solution.    The benefit for Microsoft here, is the familiarity which the Microsoft Office 365 solution presents with its natively installed Office counterpart, plus the logical progression it provides students where a Windows environment is likely to be encountered in higher education and beyond.   I also like the extended range of Office 365 apps which allow those who are more adventurous to dig into automation via Power Automate, or data analysis through PowerBI.    From an eco-system point of view Microsoft windows has access to a large number of apps, but managing them isnt as easy as it is for Apple users.   The Microsoft store should help to address this going forward but for now I find this to be rather limited.   Microsoft have also now been in the business of producing hardware for a while now, with the Surface range the most notable from an education point of view, not mentioning laptops from other vendors where Windows is the standard OS.   I myself currently use a Pro 7 however have previously dabbled with the Surface Go as a main device.   The advantage in the Surface range is the full desktop operating system experience but with the added ability to use digital inking and the device in a tablet format.   Cost is a factor here, in that the surface devices come in more expensive than the iPad range, but for the price you are getting a full desktop operating system so I believe this is understandable.  The Surface Go and Go 2 as cheaper devices aim to help to address this, and I suspect would make for a more than adequate student device,

Conclusion

In my current school we have settled with the iPad hardware with the Microsoft Office 365 productivity suite for now, although I see possible benefits in use of something like the Surface or a device with a full desktop OS for older students studying their A-Levels or Level 3 vocational qualifications.  That said, different schools are using different solutions.   This shouldn’t be a surprise given each school is different in terms of its staff, students, parents, community, etc.   Equally the options are complex in terms of hardware, operating system, cloud productivity suite, third party apps, managing devices, ownership of devices, 1:1 or shared, teacher confidence, student confidence and many other aspects.

For me there is no one solution which would fit all schools, just the one solution for each individual school.    Each schools solution should be based on their own needs and wants.  If I do have a concern, it is that moving from one platform to another is becoming increasing difficult in terms of staff training and confidence in schools forming silos around a given solution.   As mentioned earlier, the familiarity builds attachment which in turn shows as a reluctance to change. This to me is a concern as it might prevent schools which could benefit from moving, from making such a move.   Thankfully, the increasing ability to mix and match using Microsoft, Google and Apple solutions together, to form an overall solution maximising the benefits of each solution, is only a good one and should therefore make change, if there is a need to do so, more palatable albeit still not particularly easy.

Devices

Schools need devices both as a tool for learning but also in being prepared for lockdown situations such as those currently being experienced, whether these come about due to a pandemic or due to another cause.

In the UK some work has been done on getting devices to students, some through the DfE and some through charities and other groups, or even schools themselves trying to gather up devices and distribute for use of students.

We have come a long way however we have some way to go.

Now I will note that we can’t ignore that devices themselves aren’t enough.   We need internet access, and the required infrastructure which provides this, which currently not all have.   I have posted previously in relation to the need for infrastructure.   Additionally, we need training for parents, students and teachers plus we need support structures so they can seek help when needed.

The other big concern I have however is sustainability.   We may have issued devices to many students during the course of the pandemic however this is only a temporary solution.  This effort and investment solves the issue for some students as it is now and for the short term future however in 3 or 4 years time the devices which have been issued will be out of date, may have failing batteries or may no longer be supporting updates to their operating systems, and may represent a cyber risk.  At this point we will find ourselves back where we were 1 year ago when the pandemic began.   Once again, we will find ourselves in need of effort and investment to get replacement devices into the hands of our students.

I remember back to “laptops for teachers” and to working in schools some 4 or 5 years later.   The devices needed replacement however the original centralised funding was no longer present and schools themselves didn’t have the funding in place to replace the laptops which teaching staff had been given access to.   What we really need, isnt just investment and effort now, what we need is a longer-term strategy and plan which lays out how we will make sure our efforts now are sustainable and constant into the future.

As to the specifics of the devices themselves, I have at times showed preference for iPads, for Chromebooks and also more recently for Microsoft Surface devices.   In reality, despite my changing personal preferences, I recognise that each device has its advantages and may fit differing contexts so acknowledge that there is no single answer.   For me the key needs are devices which have good battery life, are portable, robust and reliable.    I also think inking ability is becoming increasingly useful although may not quite be a requirement yet.  A decent camera is also a requirement however this is now a standard feature of modern devices. 

There is also the issue of whether all students should have access to the same device or whether it is ok for students in the same class to have different devices and to bring their own device.   Each of these two options has its challenges.   For example, a single device is a challenge in terms of cost whereas bring your own devices is challenging in terms of teachers supporting different devices and the lack of consistency.    Again, I don’t think there is a single best answer, it is very much dependent in the context of the individual school.

Thinking about it, the key issue in relation to devices, is simply ensuring that teachers and students have access to a device.   Once students have the required digital tool, it is then possible to make use of it to support, enhance and even reimagine learning. 

Access to devices is another fundamental requirement if we are to effectively use technology in learning and in schools.